
Emotional Intelligence Is Not Being Nice
The purpose of emotional intelligence is not to remove discomfort. It is to help leaders respond to it with honesty, judgement and responsibility.
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The purpose of emotional intelligence is not to remove discomfort. It is to help leaders respond to it with honesty, judgement and responsibility.

Reading the room is not leadership if you use that awareness only to remain liked, avoid conflict or protect your position.

The valuation model was flawless. The synergies were quantified to the nearest million. The NPV was compelling. The board approved the deal with enthusiasm.

Day one of the deal is a celebration. Champagne flows. Press releases are issued. Shareholders applaud. The CEO appears on the cover of the business press. Everyone feels optimistic.

Financial due diligence is rigorous. Lawyers pore over contracts. Accountants scrutinise every line item. Consultants validate every assumption. By the time the deal is signed, the acquirer knows more about the target’s financial position than the target’s own CFO.

The CEO who led the acquisition is brilliant, decisive and ambitious. They identified the opportunity, negotiated the deal, navigated regulatory approval and secured the board’s support. But the leadership qualities that made the acquisition possible may now become the greatest threat to its value.

An M&A integration can remain on schedule while trust, talent and deal value quietly deteriorate. Successful integration requires more than project management. It requires a leadership transition.

Culture does not destroy an acquisition because two organisations are different. It destroys value when leaders fail to understand how those differences will affect power, decisions, truth, accountability and trust inside the combined organisation.

Power does not only change how leaders behave. It changes what other people are prepared to tell them.